We have collected the TOP of the most Frequently Asked Questions about White Label. Everything you need to know about branded calls.

XROOM.APP is a service for creating private branded video rooms based on the White Label model. Here we answered the most popular questions.

No. The only technical action you will have to take is to add a domain record at your name registrar and trust us, you can easily cope with that.

Our architecture is peer-to-peer based. Your video, sound and text do not even reach our servers. When we add repeaters to our system they will be fully open-source and you will even be able to deploy them on your own machine if you do not trust us enough.

This depends exclusively on your bandwidth and the room type. On a regular home network connection it works well to have 7–8 people in a conference and 15–16 in a webinar.

Yes. Recently we have started offering so called room Boosters — dedicated server modules pumping your video and available for rent within your monthly subscription. Currently there is only one model present (for 50 participants) but later more options will come. In a while we plan to allow installing these Boosters on-premise, on your own servers, for free.

This may happen because you are too far away from the server taking care of your domain. Simply choose your region in the back office. We will add more regions as the demand grows.

We do not limit this. It is unlimited forever. 🙂

Some fields in the domain theme editor in your dashboard allow CSS format, they are then marked correspondingly. There you can use regular CSS rules and set whatever your imagination brings you. See more here.

Absolutely. We have a public plugin API and will be glad to help you with an advice if you decide to build your own.

When a robot comes to your white label page it sees already branded. You can configure this in the back office on domain level, section “SEO”. Moreover, when you share a link to your page in social media previews will also be branded.

Absolutely. We have a partner company who can take care of that. If you order something twice or sign a support plan we will even arrange you a discount. Just ping us by email.

Yes. All translations are open-sourced and managed by the community. You can add a new one or update an existing one here.

We recommend you to use any external tool to validate that your record is already visible in the Internet and points to the correct pointer. Contact us at support@xroom.app if you still have further questions.

Yes. As long as you have drivers for your device in your operating system you can easily have both external input and external output devices. Switching between inputs is done in the settings (accessible from the main menu in of prior to a call).

Yes. You can disable this in the back office. After that you will only be able to create rooms via our API or via an integration with a third party platform.

xroom.app is a fully functional free public version. You may refer to it if you need an end user demo. For a back office demo simply sign up on xroom.app, we have a demo domain there.

Providing the world’s first conferencing platform combining simplicity, white-labelling, security and privacy. Also features, plugins, streaming & an API.

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